Shipping & Return Policy
At ArtDimple91, we take pride in delivering high-quality canvas prints directly to your door with care and efficiency. Below are the details of our shipping policy:
Processing Time
• All orders are processed within 2-5 business days. Once your order is ready, you will receive a confirmation email with tracking information.
• Orders are fulfilled directly by Printful, and delivery times may vary depending on your location.
Shipping Rates
• Free Shipping: We offer free shipping to the USA, Canada, UK, Europe, New Zealand, and Australia.
• International Shipping: For other countries, shipping rates are calculated at checkout based on Printful’s rates.
• Please note that any customs, duties, or taxes that may apply upon delivery are the responsibility of the customer.
Estimated Delivery Times
• USA/Canada/UK/Europe: 5-15 business days.
• Australia/New Zealand: 10-20 business days.
• Other Countries: 10-25 business days, depending on the destination.
While we strive to meet these delivery estimates, please be aware that delays may occur due to factors beyond our control, such as customs processing or shipping carrier delays.
Customs, Duties, and Taxes
• Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These are not included in our product or shipping prices.
• Please check your country’s import policies to avoid unexpected fees.
Return Policy
We are confident that you will love your canvas print from [Your Business Name]. However, please note that all sales are final, and we do not accept returns or exchanges.
Order Issues
• If your product arrives damaged or defective, please contact us at [Your Email Address] within 7 days of receiving your order, and we will arrange a replacement free of charge.
• Please provide photos of the damage or defect to help us resolve the issue as quickly as possible.
Cancellation Policy
• Once an order is placed, you have up to 24 hours to cancel it. After 24 hours, your order will begin processing and cannot be canceled.
• To cancel an order, please contact us immediately at [Your Email Address] with your order number.
Privacy Policy
We value your privacy. We collect only the necessary information to process and deliver your orders. Your personal data is protected, and we will never share or sell your information to third parties. For more details, please read our full Privacy Policy [here].
Terms and Conditions
By placing an order with ArtDimple91, you agree to our terms and conditions. These include:
• Prices and availability are subject to change without notice.
• Any artwork, including product photos, is the property of ArtDimple91 and cannot be reproduced or used without permission.
• We reserve the right to refuse service to anyone for any reason.